De Faveri Pietro - Terms and Conditions

General Terms and conditions of Sales

Browsing and completing a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

These General Conditions of Sale apply to the sale of products with exclusive reference to the provisions of Part III, Title III, Chapter I, of the Consumer Code (Legislative Decree No. 206/05 amended by Legislative Decree No. 21 / 14 and Legislative Decree no. 70/03) by

De Faveri Pietro
Via Lino Perrone 19
15048 Valenza Fraz. Monte
Vat-Id 02392850067

The client is required, before purchase of the products offered in our on-line shop, to read and inequivocably accept the General Conditions of Sale.

The client is invited to download and print a copy of the purchase form and the General Conditions of Sale.  The company agridefaveri.com reserves the right to alter the terms and conditions without informing the client.

It is possible to use the site and access the products offered in the following languages:
Italian
English

The present General Conditions of Sale concern the offer, the forwarding and acceptance of any order of sale of the products from agridefaveri.com and do not concern, however, the providing of services or sales of products from other companies that are present on the website via links, banners or other hypertext connections.

Before ordering or buying from these third parties, we suggest you check their conditions of sale.

To conclude the sales contract, it is necessary to complete the procedure for online sales and send it in accordance to the instructions given. 

In it are contained the General Conditions of Sale, the images of some products and their prices, the payment methods that are possible to use, the method of delivery of the products bought, the relative costs of delivery and a reference to the conditions and terms for exercising the right of withdrawal, as well as details of the time limits and methods of returning goods.  Before concluding the contract, you will be asked to confirm that you have read the General Conditions of Sale, including the information about your right of withdrawal and the use of your private data.The contract is concluded when the seller receives the client’s completed form and after verifying the correctness of the data contained therein. 

The buyer will be obliged to pay the price from the moment the online order forwarding procedure is completed. This will be done by clicking on the appropriate purchase button at the end of the guided online procedure.

Once the contract is concluded, the seller takes responsibility for the order.

Product availability refers to actual availability at the time the buyer places the order. This availability must in any case be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the client’s order is confirmed.

Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case the order will be automatically rectified with the removal of the unavailable product from the order, and the buyer will be immediately informed via email.

If the buyer requests the cancellation of the order, by terminating the contract, agridefaveri.com will refund the payment within 30 days, from the moment the company (agridefaveri.com) is aware of the buyer’s decision to terminate the contract.

1. agridefaveri.com markets: Food products
2. Our food products can be found in detail on our website at the link: https://agridefaveri.com

The price of the products will be that indicated on the website, except where there is an obvious error. In the event of an error, agridefaveri.com will notify the buyer as soon as possible, allowing confirmation of the order for the right amount or cancellation. In any case, agridefaveri.com will not be obliged to supply what is sold at a lower price than incorrectly indicated.

The prices of the site include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which an order confirmation has already been sent.

Once the desired products have been selected, they will be added to the cart. All that is necessary is to follow the instructions required at each step of the process. Order details can be changed before payment.

Payment can be made by bank transfer and/or major credit cards. The accepted credit cards are:

Visa
MasterCard
American Express

in addition to the Google Pay and Apple Pay platforms.

agridefaveri.com carries out shipments throughout Europe.
agridefaveri.com will only make deliveries to the user’s home, as provided at the time of purchase.
Delivery is generally made within 7 days or, if no delivery date is specified, within the deadline estimated at the time of selecting the delivery method.
If delivery is not possible, the order will be returned to the warehouse. In this case, the client will be notified of the location of the order and how to agree on a new delivery.
If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
If the delivery cannot take place for reasons not attributable to us, after thirty days from the date on which the order is available for delivery, we will assume that the contract is terminated.
As a result of the termination, any amounts paid will be returned, including delivery costs with the exclusion of any additional costs deriving from the choice of a delivery method other than the ordinary method offered without undue delay and, in any case, within 30 days from the termination date of the contract. The transport resulting from the termination of the contract may have additional costs that will be borne by the customer.
Shipping costs are charged to the buyer and are explicitly highlighted at the time of order placement.

The risks relating to the products will pass to the buyer from the moment of delivery. The ownership of the products is considered acquired as soon as the full payment of all amounts due in relation to them, including shipping costs, is received, or at the time of delivery, if this occurs at a later time.

The seller is responsible for any defect in the products offered on the site, including the non-conformity of the items with the products ordered, in accordance with the provisions of Italian law.

If the buyer has entered into the contract as a consumer or any natural person who acts on the site for purposes unrelated to any business or professional activity, the presence of the guarantee is valid provided that the defect occurs within 24 months from the date of product delivery; that the buyer presents a formal complaint regarding the defects within a maximum of 2 months from the date on which the defect was recognized by the latter; and that the online return form is correctly completed.

In case of non-compliance, the buyer who has entered into the contract as a consumer will have the right to obtain the restoration of the products free of charge, by means of replacement, or by obtaining an appropriate price reduction or the termination of the contract in relation to the disputed goods and the consequent refunding of the price paid.

In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products. In the case of multiple purchases made by the buyer with a single order and delivered separately, the 14-day term starts from the date of receipt of the last product.

The user who intends to exercise the right of withdrawal must communicate it to agridefaveri.com through an explicit declaration, which can be sent by registered letter with return receipt to the address:

De Faveri Pietro
Via Lino Perrone 19
15048 Valenza Fraz. Monte AL

All products should be sent back to:

De Faveri Pietro
Via Lino Perrone 19
15048 Valenza Fraz. Monte AL

The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached financial documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of thirty days.
The cost for returning the item (eg shipping and packaging) are borne by the buyer.
The site will make the refund using the same payment method chosen by the buyer during the purchase. In the case of payment made by bank transfer, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary for making the refund.

The buyer’s data is processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the specific section containing the information pursuant to Article 13 of EU Regulation 2016/679 (Privacy Policy).

In the event that one of the clauses of these General Conditions of Sale is nullified for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.

Every request and inquiry for information can by sent via email to the following address: azienda@agridefaveri.com

These General Conditions of Sale are governed by Italian law and interpreted on that basis, without prejudice to any other prevailing imperative rule of the buyer’s country of habitual residence. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law. Any disputes inherent and / or consequent to the same must be resolved exclusively by the Italian judicial authority. In particular, if the buyer holds the status of Consumer, he could benefit from the additional protection provided by the mandatory regulations of his country of residence.

These conditions were drawn up on 21/01/2022